FREE UK STANDARD DELIVERY On all orders over £50NEXT DAY DELIVERY available on orders purchased by 2pm

Delivery

We offer FREE Standard Delivery (Tracked) on all orders over £50 anywhere in the UK. There will be a Standard delivery charge of £4.00 for orders under £50, to cover postage & packaging, anywhere in the United Kingdom. There will only be one delivery charge per order, even if multiple items are purchased.

We understand that when you order online you want your delivery without delay. So once we receive your order we try and make sure that it's either dispatched the same day or by the next working day, at the latest. When we refer to a working day we mean Monday to Friday (excluding Bank Holidays), as these are the days our couriers collect from us. No orders are sent out on Saturday or Sunday.

Orders to Northern Ireland; certain parts of Scotland and islands off the UK mainland may be subject to additional day/s delivery time than those detailed below. This will be advised prior to placing your order and is dependent on your postcode. 

Standard Delivery orders are usually sent via Royal Mail Tracked 48, although we may use other couriers at our discretion.

We also offer a Priority Delivery service to most parts of the UK. Priority Delivery orders are usually sent via Royal Mail Tracked 24. We may use other couriers, offering a 24 hour delivery service, at our discretion. All Priority Delivery service orders will be dispatched the same day the order is received (Monday to Friday), providing we receive the order by 2pm. Any orders received after this time will be dispatched on the next working day (Monday to Friday, excluding Bank Holidays). Delivery charge is £6.00 for all orders requesting this service.

If you require a guaranteed next day delivery then we can also provide this service to most locations in the UK.  

Guaranteed Next Day Delivery (before 1pm - Royal Mail are currently advising that the guaranteed next day by 1pm option will only be guaranteed next day by the end of the day) is available to most parts of the UK on orders placed before 2pm (Monday to Friday). This is for all orders required the next working day (Monday to Friday, excluding Bank Holidays). Orders placed after 2pm will not be shipped until the following working day (Monday to Friday, excluding Bank Holidays). Orders placed at the weekend will not be shipped until the next working day (Monday to Friday, excluding Bank Holidays). Delivery charge is £8.50 for all orders requesting this service.

Guaranteed Saturday Delivery is available to most parts of the UK on orders placed before 2pm Friday. Orders placed after this time will not be shipped until the following Monday (excluding Bank Holidays). Delivery charge is £13.50 for all orders requesting this service.

Plastic Free delivery is available using packaging that can be widely recycled as paper, although we cannot guarantee the contents of footwear manufacturers’ boxes, swing tags or any complimentary gift. This is only available as part of our standard delivery and will be sent as Royal Mail Tracked 48 service. There is an additional £1.00 cost on top of our standard delivery service charge. Please note that, due to the contents of the backing, we cannot enclose a return label in these orders. We can still email a return label on request.

If you have special postage requirements then please contact us on 0845 872 7336 or 01204 522533, to discuss how we can help you further.

International Delivery. If you live outside of the UK we currently do not ship to any other country, other than the Republic of Ireland. Delivery to the Republic of Ireland is charged at £14.00 and Irish customers are requested to read this important VAT/Duty information before ordering.

For some other EU countries we now sell through the Fruugo online marketplace. Full details of the EU countries we send to, and the relevant links, can be found here. We do not currently ship to any other destination.